211 is a critical partner to national and local organizations and companies committed to improving lives. Local and national partnerships help 211 make an even bigger impact every day.
The Hartford, a leading insurance company based in Hartford, Connecticut, has provided support for 211 and United Way for many years. In 2019, recognizing the need for more people to know about 211 and have access to critical information about social services, The Hartford provided generous funding for a new 211.org.
Transportation is one of the most common needs to go unmet for 211 callers across the U.S. In 2018, United Way partnered with Lyft, the fastest growing rideshare company in the U.S. Together, we provided over 12,000 free rides to people with specific healthcare and employment needs, including veterans who otherwise lacked transportation means.
Expanded in 2019, 211s in twenty-five U.S. cities began providing free Lyft rides to individuals experiencing transportation barriers. These trips helped move callers toward self-sufficiency, granting them access to resources like employment, healthcare, food, public benefits, and education. United Way and 211 also partner with Lyft to provide rides during times of disaster and crisis, including helping people get to medical appointments and grocery stores during the 2020 COVID-19 pandemic.
FamilyWize, a long-time partner of 211 and United Way, provides individuals with access to more affordable prescription medications through their savings cards. Accepted in most pharmacies across the U.S., the FamilyWize card can save consumers money regardless of their insurance status. There are no fees or eligibility requirements.
IBM is a longtime United Way partner. It supports the 211 network with its innovative technologies as part of its Good Tech IBM initiative. In 2018 and 2019, IBM partnered with 211 to create an artificial intelligence (AI) virtual chatbot to answer common questions after hurricanes in Gulf Coast states like Louisiana and Florida. IBM has also partnered with 211 to develop an AI-powered data hub that unlocks deeper insights about community needs and gaps.
During and after a disaster, temporary housing for the displaced can be hard to find. Through their Open Homes program, Airbnb activates their community of hosts and guests to power local efforts and address this need. With more than 5 million Airbnb listings in 81,000 cities across 191 countries in the world, Airbnb is committed to welcoming anyone, anywhere.
Airbnb began partnering with 211 in 2018 to provide emergency short-term housing solutions for clients in need after disasters and crises across the U.S.