Skip to main content

About 211

211 is the most comprehensive source of information about local resources and services in the country.

Powered by people

Thousands of caring, local experts are available to help, 24/7. Calls to 211 are confidential and can be anonymous.

Collage of photos

We are the boots on the ground, the local experts who make finding help easier. There are more than 200 211 agencies across the United States, each with a team of compassionate, highly trained community specialists who are available to help you access the best local resources and services to address any need.

The 211 network in the United States responds to more than 21 million requests for help every year. Most calls, web chats, and text messages are from people looking for help meeting basic needs like housing, food, transportation, and health care. 

The Federal Communications Commission (FCC) designated 211 as the 3-digit number for information and referrals to social services and other assistance in 2000. The 211 service is provided by more than 200 local organizations that are committed to serving their communities. Many different kinds of organizations operate the 211 service, including United Ways, Goodwill, Community Action Partnerships, and local crisis centers.

If you are looking to be listed in your local 211's directory or want to partner with your local 211, search for your local 211 agency here.

Woman at computer

Millions Helped Every Year

The 211 network in the United States made more than 23 million connections to help, resources, and services for people in 2021. 

Image of older woman.
"I was treated with such dignity. I never got the feeling anyone was looking down their nose at me. They were wonderful. I wish everyone knew about 211."
Michigan 211 Client

Find a Local 211

Simply dial 211 to talk to someone now.