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Our Impact

211 is the most comprehensive source of information about local resources and services. We are here to help.

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“I’m a veteran, but when I returned home, I had trouble finding the resources that were available to me. I called 211 and the person I spoke to helped me access my medical benefits and find other resources, like counseling and help finding a job.”

211 Texas/United Way Helpline Client


Veterans and military families received help from 211 navigating veterans services and finding additional help in 2023.

“Thank you, thank you, thank you. You don’t know what this means.”

United Way of Central Maryland 211 Client after receiving help with $132 needed to avoid homelessness


Amount of direct financial assistance to individuals and families from 211 in 2023.

“I called 211 and talked to a kind and gentle woman who LISTENED, and gave me two resources to call. Within a week, I had a medication manager, and a week later I had a new therapist."

211 Maine Client


Callers were connected to mental health services and resources in 2023.

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211 Contact Volume By State

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