Our Partners

2-1-1 is a critical partner to national and local organizations and companies committed to improving lives.

Transportation is one of the highest unmet needs for 2-1-1 callers across the U.S. In 2018, United Way partnered with Lyft, the fastest growing rideshare company in the U.S., to provide over 11,000 free rides to people with specific healthcare, employment, and veterans’ transportation needs. 2-1-1 specialists in Atlanta, Austin, Boston, Cleveland, Denver, Houston, Milwaukee, Nashville, Philadelphia, Orlando, San Diego and San Francisco assessed clients' needs and provided them with one-way or round-trip rides to get to and from job interviews, medical appointments, and other vital services. The partnership is anticipated to expand in 2019.


 Temporary housing, during and immediately after a disaster for those who are displaced can be hard to find. Through their Open Homes program, Airbnb activates their community of hosts and guests to aid local efforts to address this need. With more than 5 million Airbnb listings in 81,000 cities across 191 countries in the world, Airbnb is committed to ensuring anyone can belong, anywhere. Airbnb began partnering with 2-1-1 in 2018 to provide emergency short-term housing solutions for clients in need after disasters and crises across the U.S. 


Utilities Payment Assistance is the second-highest request made to 2-1-1s nationwide each year, with over 1.7M requests made in 2017. In 2018, Nest partnered with United Way and 2-1-1 on their Power Project, a platform backed by Google's sustainability initiatives aimed at helping low to moderate income customers dealing with high-energy costs. Nest has donated sales proceeds and encouraged customers to directly support organizations like United Way and 2-1-1 through The Power Project.

 Cybercrime, including identity theft and fraud, costs over 300,000 victims in the U.S. $1.4 billion each year. The Cybercrime Support Network is a non-profit organization committed to improving the plight of Americans facing the ever growing impact of cybercrime by bringing together national partners to support cybercrime victims before, during, and after incidents. CSN is partnering with United Way and the 2-1-1 network to strengthen the infrastructure and resources victims of cybercrime can access, through 2-1-1, to get help. Visit www.fraudsupport.org to learn more about this important issue.


Join our community of superheroes, partner with us today.